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It's a showroom. We cannot say as of yet the final product, due to its customization. Based on that experience, I won't be spending any of my money at this RH. Some links on Slumber Search are referral links. None of the employees so much as said hello during the 15+ minutes that I was in the store. Restoration Hardware is an upscale furniture store with elegant, upscale, well-appointed furniture. It was nothing like the picture online! And the towels, OMG, you'll want them to have their own Hyperbaric chamber after you see these prices. I'd be OK just moving into Restoration Hardware. Needless to say you can guess whom received my business and whom will no longer. There were at least two young women employees on their laptops, not with customers, and they never acknowledged me or offered to help. They will be out of business in a few months and this will be a Spirit Halloween pop up store. They are waste of money. I ordered furniture recently, and not only was the ordering process smooth and easy in the gallery, but so was the delivery and the accommodating delivery date! But whatever). Buyer's Premium 23% RESTORATION HARDWARE CHEST OF DRAWERS Estimate $600 - $800 4 d 2 h 25 m 15 s They said they have 28 in BACKORDER! Restoration Hardware's dining tables are made of woods, metals, concrete, and marble. Those partners may have their own information theyve collected about you. I contacted customer service and they're so rude. Restoration Hardware Leather Headboard Bed. Style has no bearing on the structure or materials. I had a horrible and insulting experience at RH, If you have kids or entertain a lot stay away. I would give negative stars if I could. If you host dinner parties, weekend in the Hamptons, vacation in the south of France, or just want to show that you use C-notes for Kleenex, this is the place for you. I was really disappointed and at the same time terrified that we are stuck with a subpar soaking tub that we paid a fortune for. Instead, she went up to another family that had just walked in. I should have purchased from Ethan Allen, at least when I buy from them the furniture is made in America. for the remodel of my home. I bought my first house here in SLC last year. This item & the customer service experience has been a very large disappointment. I accepted on the condition they would send their "medic" to repair the staple issue. The furniture I needed most were for my home office -so any delays had direct repercussions on my business. DO NOT buy fixtures from them. Calculate delivery to your zip code. Stillthat doesn't mean things can't have price tags. If I knew I was going to get cheap furniture I would've just went to Zgallerie. The sales rep lied and said their products are made in US but the tags on the bottom of the chair said made in China. Some mixed feedback about the in-store shopping experience. No finish even left on part of the soap dish. Take full advantage of our site features by enabling JavaScript. It took three weeks to receive my item. They have alot of brand new items that that are straight out of the boxes and the prices are very affordable for the quality of furniture, so thank you RH corporate! Within 5 years, the cushions have completely fallen apart at the seams. I really appreciated that they brought shoe covers to wear inside so that their shoes didn't leave any marks on the floors. Original Price $270.00 Page 1 of 3. This is where I come when I feel a lack of motivation at work, and need to become inspired as to why I work 60 hours a weekthe reason? There's a weird chandelieer above the couch we were looking at, that made the leather look light and faded. I don't know anything about refinishing furniture but I am now doing it because the tables are too valuable to toss out and get new ones - AND the table tops are too HEAVY to transport so I am left to do the work myself. i never go back there prefer to go to corte madera don't go to the one in SF. most of the people who work there think they are the client. no way. Be expected to pay big, even though a lot of the items are damaged. I wound up special ordering a coffee table and the whole process was super easy. Couldn't recommend working with him more! This created two 6 foot or so "blank" spaces on the room's opposing walls that were left "empty". It's unbelievable that the store has such poor customer service. Was: $394.00. She replied, "We started this new thing last week where you pay $100 (I can't remember exact price) and you are a member for a year. Well.Upon waxing the stools (Which took 3 hrs. Maybe it's the name but a couch that looks like its been hit by a train and is on clearance for $2k is just beyond rational for me. Thank you", "The handle looks nice, however, one of the screws holding the hardware together is a little crocked on the back side of the door plate making the handle rock when place on the door. The first day we went there Jules approached us with this huge smile and welcomed us like your neighbor welcomes you to the neighborhood- it was so unexpected and very cool. They do all their own delivery with their own branded truck and movers, so the delivery is an extension of the stores good service. Guess what? My Husband and I have been shopping here for about a year and have had great experiences. I FINALLY found an employee (not help- that would be an inappropriate use of the word) who wasn't staring into a computer screen, and I greeted her. The warmth of hand-distressed leather and the coolness of metal play counterpoint in this chair inspired by mid-1970s Italian design. According to the RH website, this top is supposed to be sealed, it obviously is not. ", "I recently bought a house, and of all the furniture i got.. this table was the piece i was looking forward to the most. You have to be patient in finding gems as RH outlet has a lot of expensive items despite being an outlet. I finally got their verdict today that they are happy to replace the cushions but I had to pay for it. Well around 80 percent of my furniture has been purchased from RH online or over the phone. The knotty alder is gorgeous.. i got it with Early American stain which really catches the light and the eyes. This will differ depending on what options are available for the item. Again, I left pissed. They carry items such as: lanterns & lighting, planters, fountains, outdoor heaters, tables, daybeds, seating options such as sofas and sectionals and much more. But it was still WAY over priced. This is one of the best times to be an online furniture and home decor shopper. I walked in wanting to purchase some side table lamps but had no one ever came up to offer their assistance. Universal Furniture Reprise King Sleigh Bed, Restoration Hardware 19th C. Quatrefoil Twin Bed With Footboard, Restoration Hardware Cloud Slipcovered Platform Queen Bed, Restoration Hardware Tribeca Tufted Twin Daybed, Restoration Hardware Italia Panel Platform California King Bed. or Best Offer. See Our Top Choice For Bedding: Resident HomeUnlock The Coupons. Horrible customer service inside the store. However, I definitely recommend taking a roll through their excellent showroom. Searching for the ideal restoration hardware chair covers? They are known for their luxury and high priced furniture and home decor. But, when you actually placed the order, the delivery date was a mystery. I was so excited to come here because I LOVE Restoration Hardware. Harrisburg, PA. $1,100 $1,200. It's "Made in China" garbage! Sign up for the latest updates, products and offers. The store is also kinda dark which is weird. This week it's a coffee table, which I bought as an "in stock" item, purportedly in So Cal when purchased and ready for delivery. Check out their commitment -- ir.williams-sonomainc.co. This is the last time I order from this company. Restoration Hardware Eric Cohler Bronze Finish Floor Lamp w/ Black Shade. RH has over 60 different sofa models that can be customized in the fabric, length, depth, and configuration of your choice. 465 California Street I highly recommended the Pleasenton RH outlet! No thanks. But we were told Final sale! I told her yes, and she said someone would be by to help us as soon as possible. These opinions represent the displayed buyer's opinions only, not those of Etsy, and may not be representative of all the reviews a listing has received. Can't wait to receive our furniture. We take high-resolution photos from many angles, so what I worked with Beza Hailemariam to find a new bed and dresser that would match all of my existing furniture style. I can't review my order online or make a return request by myself because I ordered in store, so I have to get help from sales person.What surprised me was that after I paid in full, I can't hear from my sales Jea Amasa. No notification the day before or even hours before. Me: I'm thinking of it, but I want to know how much and what other colors. Devyn Dusted Restoration Hardware Full Daybed. They will deliver broken products and ask what you want to do about it. Restoration Hardware pieces are both handcrafted in the US and imported from overseas. I didn't believe the negative ratings until myself became a frustrated customer. You people work retail. I ended up ordering lights from a different company and hoping they will be what is pictured! Learn more. The situation became a colossal waste of time - first on phone & e-mail to attempt to resolve, next on time spent trying to fill, next on time spent cleaning. Additional Info. I get the less than perfect reviews. It sounds like a little thing but because she took that extra 2 minutes out of her day to show a genuine interest, we bought the couch. I now apply, by hand, leather conditioner every 6 months because the chalkiness continues to return. Thank you! While many of the items on Etsy are handmade, youll also find craft supplies, digital items, and more. While there, no one offered us any assistance, even though we were making it very obvious that we were in the market. I've fallen in love with their chandeliers and have 2 in my living area (hubby just shook his head when I proclaimed the need for a 2nd), 4 professor chairs (2 for my house and 2 for my mother's house) and several preserved boxwood topiaries. Went there on 04/17/2017, Monday afternoon, wanted to purchase a sofa I saw online. The pros: Elegant and modern lighting options. What is not to love about this place?! How could furniture be delivered when no one was home? RH Wynne Slipcovered Full Daybed. (22% off), Sale Price $26.40 It was my fault for the first reapplication, but it was RH's fault for the second reapplication. I don't understand how this place has such a low rating. Privacy Policy. The founder Stephen Gordon must have been neglected Crayolas in his youth, as the options are minimal. Meadow Blu Chris Loves Julia x Loloi Humphrey Rug | $319. Brand: What I'm surprised about is that they didn't come to our home to physically look inside the house before they did the design. It's beautiful. I was very surprised, as I've always found RH to be top quality. RH carries dining room furniture such as dining tables and dining chairs, bar/counter stools and tables, shelving, cabinets, and sideboards. $2,732.80, $3,416.00 Please email me if you have any questions. $799.00. A generous tufting on the back and sides more Design Plus Consignment Gallery San Francisco, CA Ask the seller SUPER SELLER Details Dimensions 84W 60D 37H Styles When Restoration Hardware shoppers are looking for modern seating options, they are often in search of a new sofa or sectional for their living space. Restoration Hardware is a name-brand national catalog and furniture retailer found across the US and Canada. Brandon N. is the best designer and has an amazing sense of style. (20% off), Sale Price $22.60 My winter visitors have raved about the towels! CBD has reopened for in-store shopping and will continue to have 24/7 online shopping available. I wonder why it's not already closed. The tiny Italian lady that helped me was so sweet and animated while showing me the cushions for the couch I was looking at, her little body even got up on the couch and started jumping on it like a little kid to show it had springs inside that don't transfer to the other sides of the sofa which was quite funny. VERY RUDE and PUSHY ! I would have just driven to the Restoration Hardware across town. Ask for Jules, she is simply the best!! I had been to other locations prior to coming here. Condition. Quality of goods also went down in the last 4-5 years. They should feel ashamed of their product. Want to know which is the closest to your home?Take a look at the handy store locator for more information. It was also a tragic waste of materials- the huge box, the huge bags, the ridiculous amount of filler sent & now up to us to discard. So I called RH and asked if there was anything else I could do to get the credit going. My bad. We enter the store looking for two items, a chair for my husband (who is very picky about 'his' chair) and a sofa. Try contacting them via Messages to find out! And, that WAS their big mistake as I walked out and promptly drove the next day to the highly reliable store, Ethan Allen, and made my purchases with Interior Designer, Alicia, who is highly knowledgeable, very helpful, gracious and was happy that I was there. Okay Thursday the 18th I get a call, and surprise surprise, the replacement table (which already should have been identified as in perfect condition since it was to replace a broken table, right), was itself also broken. I was holding off on this review because I thought she would call me back and return some of the shipping costs. I followed her suggestion and received another letter from Comenity Bank saying that I would now need to wait until February 10 before reapplying. Original Price $2,799.00 I don't consider RH store employees "design professionals" or even knowledgeable sales rep, especially at this location. I find it completely useless and environmentally irresponsible. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. $26.40, $30.00 There products are BEAUTIFUL, no question BUT are not practical or reliable. Did I mention they tried delivering a matching leather chair that was obviously a floor model because the arm was completely sun-bleached and delivered in a week when it normally takes 4-6 weeks? Just rude. Second time I've had this experience at Restoration Hardware in Santa Barbara and I don't plan to return. Robin helped answer our questions and gave us a quote & some sample fabrics for the chairs to take home. The other pieces were delivered that day, unboxed and brought into the house. How much is it? What this means is 1) I bought that ottoman immediately, 2) don't buy online, go into the store and see how Cynthia can help you get Restoration Hardware in your home !! I need a few more pieces to complete my look so I'll be making an appt with Kim, who I might add, feels like visiting with a fun friend! There were maybe 2 other customers in the store and at least 4 employees from what I could tell. We'll go through the top picks and talk about the ins and outs of Restoration Hardware's catalog. (Of $30!!) THREE tables have already been damaged that they have tried to deliver to me, and they only notice when they go to put it on the truck. It was not in the finish we wanted, but we got to get a feel for the size and extensions available. I finally asked a few questions about sizing and materials for a Maxwell couch and they were unable to answer my questions. Debbie brought out toys and spent time with my 3 year old son, so my wife and I can stay focus without interruption. If you use one of these and buy something, Slumber Search may make a small amount of money. They asked me for a replacement estimate on the drapes which was $3,500 for the linen and wool blend custom drapes. SPONSORED. Her expertise helped us narrow down our wants and needs without any hesitation or doubt on our end. $22.60, $28.98 Thank you! If you think you are the Tom Ford of furniture then you are horribly mistaken. I don't get this place. Happy with the delivery. Restoration Hardware TWIN Cole Tent Bed Cover Canopy Khaki Safari HTF. We were told that the tub is custom made so it will take a while to make the tub. Related Collections She's amazing! So helpful and she has a delightful personality. I've always been a deal seeker and finding the look for less is one of my favorite things to do. Dimensions. None of the furniture on the floor, My overall experience with this store was decent, My husband and I went here to buy our first brand new couch, Unbelievably horrible experience with the company. While that may seem like a hefty sum for an outlet, I ended up saving about 12K. Lounge chairs are embarrassing every single one of them. DEVYN DAYBED Restoration Hardware 1 / 8 Add to wish list Description Comments (0) Reviews (0) DEVYN TUFTED DAYBED - FROSTED WHITE bed from Restoration Hardware https://www.rhteen.com/catalog/product/product.jsp?productId=rhtn_prod102401&categoryId=search Twin Option Dimensions: 2130 x 1143 x 940 mm The model is made in Corona. I placed my order on a Saturday and both items were delivered on Thursday. We have ordered many items over the years from RH and been satisfied so I thought when I ordered exterior lights that it would be just the same. From handmade pieces to vintage treasures ready to be loved again, Etsy is the global marketplace for unique and creative goods. (10% off). You cannot make this stuff up. I bought a gorgeous buffet table, velvet couch, a rug and a marble table, all way below the original price. 2023 Chairish, Inc. All rights reserved. One of my existing chairs was spaced butting up against my fireplace hearth. The best RH outlet! The customer service gave me a run around for 3 weeks. Kaiyo only accepts furniture that meets our high standards I'm a big fan of Restoration Hardware, but I only shop online because the store always frustrates me. Was: $394.00. Spent HOURS trying to deal with the delivery people ..so rude .. left me on hold several times for over 20 minutes. Extremely rude and arrogant sales staff. Also, I never like when people say, "I SAVED _____ DOLLARS!" A sheet set with 1 flat sheet, 1 fitted sheet, and 2 pillow cases starts at over $200+ and goes up to $1,400+. You're amazing! Nashville, TN. Restoration Hardware Replica 3D Glass Framed Wall Art Folded Paper Flower Ballet Dress 11x14 - White Halter ad vertisement by NadiasPaperStudio. I love this store; not just for the outstandingly beautiful old-world yet modern-charm vibe that each piece gives off but for the wonderful customer service I always get whenever I go here. Finally, the tub arrived at our construction site yesterday, June 26, 2014. Hence the discount, slight as it . Not even the 40% off will make it worth it. The whole concept of this store is just wrong. What happened to RH? Oh, wait, where am I? I will go elsewhere for my purchase. Our inspirational showroom offers an introduction to BoConcept's contemporary pieces with that special Scandinavian feel and hundreds of options for upholstery, fabric, leather, wood, steel or glass. Such a rip off. He furnished his own home with pieces from the RH outlet, and you can tell he's genuine and speaks from experience. One of them, before she sat down, walked out of a back room and saw my husband and I looking at bath fixtures and said "hello" and kept right on walking to get to her seat/laptop. Even if a purchase is made for a Christmas present, which typically is purchased a couple of weeks beforehand, the policy is only store credit. I have to wait for all the back orders and the defected item to be fixed. They said they would come between 5 and 6 pm. The people are nice but won't jump on you to sell you something. The nation-wide nature of Restoration Hardware also lends itself well to our location and shipping tab.
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